Privacy Policy – Logic-Tec App
# Privacy Policy – Logic-Tec Apps
Effective Date: 13 September 2026
App Name: Logic-Tec Sales Power
Arabic Name: Logic-Tec Sales Power
Android Package Name: `com.logic_tec.salespower`
iOS Bundle Identifier: `com.logic_tec.salespower`
Developer / Data Controller: LOGIC TECHNOLOGIES COMPANY FOR INFORMATION SYSTEMS TECHNOLOGY (logic-tec.com)
Contact Email: info@logic-tec.com
Address: Building 3170, Asma Alansariyah Road, King Abdulaziz University, Jeddah, Saudi Arabia
This policy explains how data is collected, used, and protected when using the **Logic-Tec Sales Power** mobile application.
## 1) Data We Collect
Depending on how the app is used, we may collect and process the following categories:
1. Account and login data:
– Personnel number or user ID entered by the user.
– Password entered during sign-in.
– Company/tenant code (environment identifier) used for multi-company routing.
– Session tokens and authentication credentials required to verify user identity and authorize API requests.
2. User and operational access data:
– User name, personnel details, and role-based permissions retrieved from backend ERP systems.
– Active company, legal entity, or branch context selected for transactions.
– Selected warehouse and inventory site assigned to the user or order.
3. Customer and account data:
– Customer account identifiers (CustAccount), customer names, addresses, and currency settings accessed to assign and process sales orders.
4. Sales orders and inquiry data:
– Sales order details, including order identifiers (SalesId), order status, order dates, and customer details.
– Item numbers, barcodes, product descriptions, unit prices, discounts, and line quantities.
– Real-time on-hand inventory balances and pricing inquiry results for designated warehouses.
5. Barcode scanning and batch data:
– Barcodes scanned via device camera or dedicated enterprise hardware scanners (such as Honeywell scanners).
– Batch item entries created via Quick Add for fast order processing.
6. Order lines and sync management data:
– Successfully submitted sales order lines.
– Failed or pending order lines (Failed Lines) stored temporarily for review, correction, and retry.
7. Local device data:
– App settings including preferred language (Arabic / English) and active company selection.
– Locally cached order drafts and catalog data to support offline-first operation.
– Securely stored tokens (using encrypted hardware-backed storage where available) during the active session.
8. Technical and operational data:
– Technical communication data with backend APIs and Microsoft Dynamics 365 services.
– General error diagnostics, network statuses, and sync logs necessary to diagnose issues, prevent transaction duplication, and maintain data consistency.
Note: We do not sell personal or operational data to any party.
## 2) Permissions and Sensitive Functions
Depending on the feature being used, the app may use or rely on:
– `CAMERA` to scan barcodes and look up items quickly.
– `com.honeywell.decode.permission.DECODE` to interface with built-in Honeywell enterprise barcode scanning hardware on supported devices.
– Network / internet access to communicate with Microsoft Dynamics 365, backend APIs, and synchronize sales orders.
The app does not collect user geolocation (GPS), does not access device contacts, does not record audio, and does not access external personal photos or media files.
## 3) How We Use Data
We use data to:
– Authenticate users, manage multi-company logins, and maintain secure sessions.
– Verify user permissions, assigned legal entities, and warehouse boundaries.
– Search and query product catalogs, prices, and stock availability.
– Search customer accounts and retrieve customer profiles.
– Create, submit, update, and manage sales orders and order lines.
– Enable fast item entry through camera and hardware barcode scanning.
– Support offline sales order creation and automatically synchronize pending transactions when reconnected.
– Track, resolve, and retry failed order lines to prevent order loss.
– Secure communication with backend systems and optimize app performance.
## 4) Backend Systems and Services
The app integrates with enterprise backend services, including:
– Microsoft Dynamics 365 ERP
– Logic ERP backend APIs and enterprise middleware
– Enterprise authentication services when access tokens are required
Data required to operate the app is processed through these systems according to the employer’s environment and integrations.
## 5) Storage and Security
– Some data is stored locally on the device, such as language settings, active company context, and temporary offline caches.
– Sensitive authentication tokens are stored using secure encrypted local storage on the device.
– All network communications with backend services are encrypted in transit using industry-standard protocols (HTTPS/TLS).
– Operational data and orders are transmitted to backend systems when related actions are performed.
– No method of transmission or storage is 100% secure; however, reasonable technical safeguards are applied to protect data.
## 6) Data Sharing
We do not sell personal data.
Data may be shared only when operationally necessary with:
– Employer-approved systems such as Microsoft Dynamics 365.
– Service providers and infrastructure providers needed to operate the app and its integrations.
– Regulatory or legal authorities when legally required.
## 7) Retention
We retain data for the period required to fulfill operational purposes and legal obligations, in accordance with employer policies and backend system configuration.
Local data on the user device may remain until:
– The user logs out or the session expires.
– The app is removed or its data is cleared.
– Settings are changed or replaced.
– Temporary session data is refreshed during use.
## 8) Children
This app is intended for enterprise or business use and is not directed to children under 13.
## 9) Your Rights
Subject to applicable laws and employer policies, you may have rights to:
– Request access to your data.
– Request correction of inaccurate data.
– Request deletion of data or restriction of processing where applicable.
– Request a copy of data where applicable.
For privacy-related requests, contact:
info@logic-tec.com
or your organization’s system administrator.
## 10) International Transfers
Data may be processed or hosted through infrastructure and servers in different regions depending on the employer environment and service providers in use.
## 11) Policy Updates
We may update this policy from time to time. The updated version will be published with a new effective date.
## 12) Contact Us
LOGIC TECHNOLOGIES COMPANY FOR INFORMATION SYSTEMS TECHNOLOGY
Website: https://logic-tec.com/
Email: info@logic-tec.com
Address: Building 3170, Asma Alansariyah Road, King Abdulaziz University, Jeddah, Saudi Arabia
